Integrated Campaigns Maximise Performance

Industry
Retail
Market
B2C
Country
Australia & New Zealand

We executed an integrated strategy for the launch of me. by bendon across Australia and New Zealand. The launch utilised both online and offline media to drive reach and engagement across target audience groups. Channels included Social, YouTube, OnDemand, Billboards, and Magazines.

At a glance

$4.87x

ROI

28 million

impressions

97k

clicks to site from paid traffic

The campaign

Optimise through the journey.
Measure everything: Prior to launch, we worked with Bendon to define goals at each stage of the campaign and for each level of the funnel. We split the campaign based on user journey, speaking differently to consumers at their different consideration stages. This allowed us to bring them on the journey with us in discovering me. by bendon.

By testing a huge variety of creative, splitting messages and ad types across awareness, consideration and action we saw strong results during the campaign and gained plenty of learnings to take into Phase 2 of the launch.

Audience
Impressions
Ad click rate
Ad clicks
Clicks to site
Click to site %
18-34
107,715
5.51%
5,936
560
9.43%
35-44
82,162
7.29%
5,990
735
12.27%
45-54
69,280
11.94%
8,274
996
12.04%
55-64
54,468
16.63%
9,059
1,046
11.55%
65+
58,901
23.40%
13,785
1,656
12.01%
Broad travel interest
134,680
9.81%
13,207
1,433
10.85%

Test and learn. Repeat.

Social was a key channel for the campaign. We used this channel across the entire campaign to:

  • Build awareness of the new brand.
  • Drive consideration as to the story behind the brand & the products available.
  • Drive action, turning awareness/consideration into purchases.

We utilised a mixture of Bendon owned, and 3rd party audiences to drive a significant amount of reach throughout the campaign.

We also tested a number of different creative formats, including video, carousel, static, and canvas.

The results

The campaign overall achieved a 4.87x return on investment (including fees) in DTC sales - a phenomenal achievement. Revenue achieved target by matching previous brand DTC sales over the campaign period.

We were also able to confirm a number of creative insights and benchmark new strategies so that moving into Phase 2, we know what success looks like; for instance:

Canvas ads were a new addition to the usual creative types we use for advertising. We saw great CTRs with the Canvas as well as a comparable click to site percentage to the Statics. This showed that the Canvas Ads did a great job of educating the audience about the brand, what it stands for, and enticing them with relevant products to click through to.

We also found that our longer length video assets produced a stronger CTR and overall lower CPC. Again, showcasing that customers are looking for brand & storytelling in their media consumption.

The creative by each funnel layer we ran in Paid Social is now planned to be rolled out across all channels moving forward.

Channel
Passport application starts
Media investment
Cost per new application
Gmail
172
$4,491.72
$26.11
Display
92
$4,452.58
$48.40
Total
264
$8,944.30
$33.88
$4.87x
ROI
28 million
impressions
97k
clicks to site from paid traffic

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